Stop losing $100–$200 per missed session. Clients pay before booking — no exceptions. Your time has value. Protect it.
Payment collected before the appointment is confirmed
Average therapist loses $5,000+ per year to no-shows
Pre-payment eliminates 100% of no-shows
Clients cannot book without entering payment details. Appointment is only confirmed after successful payment.
Industry-leading payment processing. Client data is encrypted and secure. You never handle sensitive information.
Clients receive email receipts instantly. You get payment confirmation and booking details automatically.
Set your own cancellation policy. Refunds are processed automatically based on your rules.
See all transactions, refunds, and revenue in one place. Export for accounting.
Offer 5-session packages. Clients pay upfront. You get committed clients and predictable income.
Included in every plan, from $39/month — together with your website, scheduling and AI Assistant
Setup waived for founding practices. No contract. Cancel anytime.
Yes. Most clients understand that therapists require payment to hold a time slot. In fact, many prefer knowing exactly what they owe upfront rather than dealing with invoices later.
You set your cancellation policy. If they cancel within your window (e.g., 24 hours), they can reschedule. Late cancellations follow your refund rules.
Not yet — and we won't claim it until it is. Card payments run through Stripe, which is PCI DSS certified, so card numbers never touch your website, and payments carry no clinical details. PracticeHealth isn't meant to hold clinical information and we don't sign BAAs today; if your practice needs one, tell us before signing up.
This system is designed for private pay clients. Insurance billing requires a different workflow. Contact me to discuss options.
Yes. You can offer 5-session packages where clients pay upfront for all sessions. They book individual appointments from their package balance.
Text me your name and practice type. I'll get back to you within hours.